Terms & Conditions

1. Provider

Anja Pielsticker
Ahornweg 27
33829 Borgholzhausen

Tax ID:

2. Scope of Application

These General Terms and Conditions (GTC) apply to all contracts concluded via the website www.anjapielsticker.com. By placing an order, the buyer agrees to these terms.

3. Conclusion of Contract

The presentation of products on the website does not constitute a legally binding offer, but rather a non-binding invitation to place an order. By clicking the “Buy Now” button, the buyer submits a binding offer to conclude a purchase contract. The contract is concluded upon our confirmation via email.

4. Prices and Taxes

All prices stated on the website are in Euros (€).

5. Payment Terms

Payment is made online using the payment methods offered on the website. The full invoice amount is due immediately upon conclusion of the contract.

6. Services

The specific service, scope, duration, and price are determined by the respective product description or offer.

7. Delivery and Access

Booking an online offer entitles the buyer to participate according to the individually agreed dates and times or the dates and times specified in the respective product description. Access is provided via Zoom or other digital platforms and will be communicated in good time before the offer begins. Digital products, materials, and handouts are made available to the buyer either via email or a download link after the contract is concluded.

8. Right of Withdrawal for Services

In principle, consumers have a statutory right of withdrawal for contracts concluded online.

The customer may expressly request that the provider begin performing the agreed service before the statutory withdrawal period has expired. If the customer expressly requests that the provision of services begin before the expiry of the withdrawal period and subsequently exercises their right of withdrawal within that period, they must pay the provider compensation for the services already rendered up to the time of withdrawal, provided the statutory requirements for such compensation are met.

The amount of compensation payable is determined by the proportion of services rendered up to the time of withdrawal relative to the agreed total scope of services. The relevant statutory provisions apply, in particular Section 357a (2) of the German Civil Code (BGB).

Withdrawal may be declared via the electronic withdrawal function provided on the provider’s website—using the “Revoke Contract” button—or by email to mail (at) anjapielsticker.com. The customer’s statutory rights to exercise the right of withdrawal via other permissible means remain unaffected.

Rescheduling to a different date or event may be arranged following prior consultation with the provider and subject to availability. There is no entitlement to rescheduling unless expressly agreed otherwise.

8.1. Right of withdrawal for digital products

For contracts regarding the provision of digital content not supplied on a tangible medium, the right of withdrawal may expire prematurely under statutory conditions.

In particular, this requires the customer to expressly consent to the provider commencing performance of the contract before the expiry of the withdrawal period and to acknowledge that, by giving such consent at the start of performance, they lose their right of withdrawal.

The necessary declarations and confirmations are obtained during the ordering process and provided to the customer on a durable medium as part of the legally required contract confirmation.

9. Model Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and send it back.

To:

Anja Pielsticker, Ahornweg 27, 33829 Borgholzhausen, Germany

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following products (*)/the provision of the following service (*)

Ordered on (*)/received on (*): ___________________________

Name of consumer(s): ___________________________

Address of consumer(s): ___________________________

Signature of consumer(s) (only if notification is on paper): ___________________________

Date: ___________________________

(*) Delete as appropriate.

9.1  Right of Withdrawal Button

To facilitate the exercise of the right of withdrawal, we provide an electronic withdrawal function (“Cancel Contract”) on our website. Consumers can use this function to declare their withdrawal online. No reason needs to be given.

After submitting the withdrawal, the consumer will immediately receive an email confirming receipt of the withdrawal.

The effectiveness of the withdrawal is subject to statutory requirements. In particular, a right of withdrawal must exist, and the withdrawal period must not yet have expired.

In the event of an effective withdrawal, statutory regulations regarding the reversal of the contract and the refund of payments already made shall apply.

10. Limitation of Liability

The Provider assumes no liability for technical malfunctions or the failure of online services that lie beyond her control. Liability for personal injury or property damage arising from the use of the provided content and services is also excluded, unless caused by intentional misconduct or gross negligence. Furthermore, no specific personal, health-related, professional, financial, or other outcome is guaranteed.

11. Copyright

All content provided—specifically scripts, seminar materials, and presentations—is the intellectual property of Anja Pielsticker and is protected by copyright. Distribution, reproduction, or use beyond personal use is not permitted without express written consent.

11. Place of Jurisdiction and Applicable Law

German law applies to all disputes in connection with contracts and services provided by Anja Pielsticker.

The place of jurisdiction is Borgholzhausen, Germany.

12. Final Provisions

Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected. Amendments and supplements to these General Terms and Conditions must be made in writing. As of: September 2026

Contact:

Email address: mail (at) anjapielsticker.com

The content was created with the assistance of AI and google translate.